Privacy Policy

1. Who We Are

This Privacy Policy explains how Kac Expedite LLC (“KAC Expedite,” “we,” “us,” or “our”) collects, uses, and protects information in connection with our website at kacexpedite.com and our business communications, including text (SMS) messages.

Kac Expedite LLC is an over-the-road trucking company located at 1531 S Calumet Rd, Ste 18, Chesterton, IN 46304, United States (USDOT 7132401, MC 81951120).

2. Information We Collect

Information you provide through our website

When you use the contact form on our website, we collect the information you enter:

• Full name
• Email address
• Phone number (optional)
• Your message
• Whether you checked the optional SMS consent box

SMS consent records

If you check the SMS consent box, we keep a record of your consent so that we can verify it. This record includes your name, email address, phone number, the date and time of your consent, the exact consent wording and its version, the web page where consent was given, and technical information about the submission (IP address and browser user agent).

Information related to drivers

If you are a driver working with Kac Expedite LLC, we use your name and mobile phone number to communicate with you about daily transportation operations, as described in Section 4.

Technical information

Like most websites, our web hosting provider may automatically record standard technical information when you visit, such as your IP address, browser type, the pages you request, and the date and time of the request. This information is used to operate and secure the website. Our contact form also uses your IP address temporarily to limit repeated submissions and prevent spam.

This website does not use advertising or analytics cookies and does not load third-party tracking scripts.

3. How We Use Information

We use the information we collect to:

• Respond to your inquiries and requests;
• Communicate with customers, business partners, and drivers about transportation services and operations;
• Send operational SMS messages to drivers who have consented to receive them;
• Keep records of SMS consent and opt-out requests;
• Protect our website from spam, abuse, and security threats; and
• Comply with legal obligations.

We do not sell personal information.

4. SMS Privacy and Consent

What the SMS messages are for

Kac Expedite LLC uses SMS messaging to communicate with truck drivers about daily transportation operations. These messages are operational and non-marketing, and may include:

• Dispatch instructions
• Load assignments
• Pickup and delivery coordination
• Driver scheduling
• Shipment status updates
• Other operational communications between dispatch and drivers

We do not use this SMS program to send marketing or promotional messages.

How consent is collected

Drivers can opt in by checking the SMS consent box on the contact form on our website and providing a mobile phone number. The box is optional and is not pre-checked. Submitting a phone number alone does not mean you have agreed to receive text messages, and you can send us a message without giving SMS consent.

Message frequency, rates, and opting out

• Message frequency varies based on dispatch and operational needs.
• Message and data rates may apply.
• You can opt out at any time by replying STOP to any message.
• Reply HELP for assistance, or contact us at dispatch@kacexpedite.com or (219) 339-4965.

For more details about the SMS program, see the SMS Terms in our Terms & Conditions.

5. Information Sharing and Service Providers

We share personal information only as described below:

• Service providers. We use service providers to operate our business, such as our website hosting provider, email provider, and an SMS messaging platform that delivers text messages on our behalf. These providers receive only the information needed to provide their services to us and may not use it for their own marketing purposes.
• Legal requirements. We may disclose information if required by law, regulation, or legal process, or when reasonably necessary to protect the rights, property, or safety of Kac Expedite LLC, our drivers, customers, or others.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. The sharing described above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties, except service providers that deliver SMS messages on our behalf.

6. Data Security and Retention

We use reasonable administrative and technical measures designed to protect the information we collect. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

We keep personal information only as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, conducting our transportation business, and complying with legal obligations. SMS consent and opt-out records may be kept for as long as needed to document consent and to honor opt-out requests.

7. Your Choices and Privacy Requests

• Text messages: Reply STOP to any message to stop receiving SMS messages from us.
• Email: You may ask us to stop emailing you at any time.
• Access, correction, or deletion: You may ask us about the personal information we hold about you, or ask us to correct or delete it, subject to any legal obligations to keep certain records.

To make a privacy request or ask a question about this policy, contact us using the details in Section 10.

8. Children's Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date above.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

• Kac Expedite LLC
• 1531 S Calumet Rd, Ste 18, Chesterton, IN 46304, United States
• Phone: (219) 339-4965
• Email: dispatch@kacexpedite.com